DARWIN – Customer Support Officer

Sea Swift are looking for enthusiastic team members who value respect, teamwork and safety in the work they do. We place great importance on safety and take pride and accountability in the work we do at the highest level of service we can provide to our internal and external customers.   If this sounds like you, we would love to hear from you!
   
What you will doing:
The Customer Support Officer is responsible for the effective and efficient handling of customer support enquiries for the Northern Territory region, including but not limited to phone queries, investigating  freight locations and any administrative duties as requested to support effective customer support delivery. 

What we ideally require from you:

Qualifications and experience

• Demonstrated experience with customer support interaction.
• Administration skills and experience.
• Proficient in Microsoft office and general computer skills.
• The maintenance of a current open driver’s licence is desirable.

  
Key attributes

• Excellent communication and interpersonal skills.
• Well-developed customer service skills.
• Work planning and time management skills.
• Clear and legible handwriting.
• High level of accuracy and attention to detail.
• Understanding of Occupational Health, Safety and Environmental principles.

  About the company:
Sea Swift is Northern Australia’s largest shipping company, with an extensive marine transport network ensuring that the world is at our customers’ doorstep.
   
You must have the right to live and work in Australia to apply for this role. Only successful candidates will be contacted.

The successful applicant will be subject to interview,  reference checks, drug and alcohol screen and pre-employment medical.

Sea Swift is an equal opportunity employer.