CUSTOMER SERVICE
We are a people business and our relationship with our customers is our highest priority.
The company has a continuous improvement program in place to provide efficient and effective services through improved systems and processes for our customers.
CUSTOMER ENQUIRIES
When you speak to our friendly customer service staff your enquiry is logged into our system. If your enquiry requires further attention you will be quoted a Customer Enquiry Number. Be sure to quote this number whenever you contact us with reference to your initial enquiry. This will help us to promptly and properly assist you.
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| Jodie Righton | Tess Thompson |
Meet out friendly, dedicated customer service team Jodie and Tess.
TRACKING FREIGHT - KEEP YOUR FREIGHT NOTE NUMBER HANDY....
When you consign your freight with us, you will receive a Freight Note for your records. It is important that you use the number on this Freight Note as a reference to assist us to track the movement of your freight.
CARGO ACCEPTANCE - QUICK AND EFFICIENT PROCESS
Please have your freight addressed correctly and your freight note completed where possible. This will ensure fast and accurate freight acceptance at our depots.
ACCOUNTS
Please call us for all your account management needs. We can provide an account tailored to your personal or business needs and provide ongoing support for all your account enquiries.
Sea Swift firmly believes in the development and maintenance of helpfull, friendly and professional relationships with all our account customers.
